Experience
Technical Writer and Web Designer (Freelance)
October 2000 to present
Recent technical writing clients include:
- ReadyGo, Inc. - Responsible for user manuals, online help development, course demos, course template design, and Web site development and maintenance (www.readygo.com)
- Velocity11, Inc. (Automation solutions for the pharmeceutical industry) - API documentation, user guide, Web form development
- Phoxxor, Inc. (Digital Radiography) - user guide and installation instructions
- California State University Hayward - RoboHelp course instructor
Recent web development client portfolio available at www.MangoSky.com.
Senior Technical Writer (Staff)
January 1997 – September 2000
HotJobs.com (formerly Resumix, Inc.)
- Led team to develop an HTML-based help system for iResumix (Resumix’s Web-based product) using RoboHTML.
- Designed graphic user interface (GUI) guidelines and standards for iResumix.
- Led team to document a suite of products that included administrator guides, installation instructions, online help, and release notes.
- Developed and maintained WinHelp, WebHelp, and FrameMaker templates.
- Reviewed developers’ design prototypes and made recommendations for improvements.
- Developed and maintained the department Intranet site.
Technical Writer (Contract)
October 1994 – January 1997
Sun Microsystems: Developed online help for the Solstice Enterprise Manager software.
Formtek Corporation: Wrote user and administrator guides to describe Formtek’s web gateway access (CGI) to their client/server-based document management system. Developed a user’s guide for a database browser. Wrote a detailed plan for the project and met the schedule. Designed the user interface for product usability. Developed online help using FrameMaker.
Pyramid Technology: Documented a diagnostic facility used by customer support engineers for installing, servicing, and troubleshooting a Reliant RM100 System.
Software Engineer (Staff)
June 1984 to November 1992
Amdahl Corporation: Designed and developed the console software user interface. Directed team of seven engineers to develop the console’s user interface software. All software was written in C on Sun Workstations.
Qubix Graphic Systems: Developed software applications in C on the Unix operating system.