With a Bachelors Degree in Computer Science and eight years in software development, I understand technical ideas and concepts. During my years as a software developer, I specialized in user-interface design. This experience gives me the ability to learn new concepts quickly and to effectively communicate technical concepts to the appropriate audience.
Well-written and accurate documentation can add value to your products and reduce calls to your technical support. My user-focused writing is written and organized based on what the intended audience needs to know. My expertise is to present information as clearly and concisely as possible.
In addition to developing technical content, I have years of experience in Web design and development, technical editing, graphic design, project management, researching technical topics, interviewing subject matter experts, and software QA.